Shanghai Bank in China Becomes Worlds First to have Robots Instead Of Humans for Customer Service

463D611A-965C-4C96-82D3-B27E229E807E.jpegAccording to the South China Morning Post walking through the front door at the Jiujiang Road branch, users are met by a friendly looking humanoid that answers questions using voice recognition. Using the branch is certainly surreal. First time visitors have their ID card scanned before gaining access. Customers are then offered a queue number by the robo-assistant. On subsequent visits, face recognition will be enough for the system to access customer information……More

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